# Refund & Cancellation Policy for Check AI Free **Last Updated:** 2026-09-24 Thank you for choosing **Check AI Free**! We are committed to customer satisfaction and clear, fair commercial practices. This Refund & Cancellation Policy outlines the conditions under which refunds are provided for subscriptions and purchases made at [https://checkaifree.com](https://checkaifree.com). --- ## 1. 14-Day Money-Back Guarantee We offer a **14-day money-back guarantee** for new subscription purchases and plan upgrades. * **Eligibility Window:** You may request a full refund within **14 calendar days** from the initial timestamp of your purchase. * **Fair Usage Condition:** To prevent abuse of software and cloud resources: * For SaaS software plans: You are eligible for a full refund if you have not excessively abused API quotas or downloaded mass datasets. * For credit/token consumption tiers: If more than **20%** of your purchased monthly credits or AI tokens have been consumed, a prorated refund or credit may be issued at our sole discretion. --- ## 2. Subscription Renewals & Cancellations * **Cancel Anytime:** You can cancel your recurring subscription at any time with a single click inside your billing settings. * **No Renewal Lock-in:** Once cancelled, you will **not** be charged for subsequent billing cycles. Your paid access remains active until the end of the current prepaid billing period. * **Renewal Notice:** Automatic renewal charges that occur after the initial 14-day window are generally non-refundable, but we evaluate edge cases (e.g., accidental renewals requested within 48 hours of charge without subsequent usage) with goodwill. --- ## 3. How to Request a Refund To request a refund, follow these simple steps: 1. Send an email to **[[email protected]](mailto:[email protected])** from the email address registered with your Check AI Free account. 2. Subject Line: `Refund Request - [Your Account Email or Order ID]`. 3. Please include your invoice number, order receipt, and a brief note explaining the reason for your refund (your honest feedback helps us improve!). 4. Our customer support team will review and respond to your request within **24 to 48 business hours**. --- ## 4. Refund Processing Time * Once approved, refunds are credited back to the **original payment method** used at checkout (Stripe, Credit Card, or PayPal). * Processing usually takes **5 to 10 business days** to reflect on your bank or credit card statement, depending on your financial institution. --- ## 5. Chargebacks & Payment Disputes We pride ourselves on responsive, fair customer care. If you experience an issue with billing or service delivery: > **Important:** Please contact our support team at [[email protected]](mailto:[email protected]) first before initiating a bank chargeback or payment dispute. Disputes initiated through banks lock your account access immediately and take up to 60-90 days to resolve through card network arbitration, whereas our direct team can resolve refund requests within hours. --- ## 6. Contact Customer Support If you have any questions about this Refund Policy, please reach out directly: * **Support Email:** [[email protected]](mailto:[email protected]) * **Operating Entity:** Check AI Free Team * **Website:** [https://checkaifree.com](https://checkaifree.com)